Stay Protected
Knowing the signs of common scams is the single most effective way to protect yourself. Below are scenarios our customers most often encounter — read carefully, and never feel rushed into sending money to someone you don't fully trust.
Common Fraud Scenarios
Scammers use these patterns again and again. Recognising one is often enough to stop it.
Online dating scams
You've been talking to someone for months — maybe even spoken on the phone — but never met in person. Suddenly there's an emergency and they need a small amount of money. Then another. They've built your trust to take your money.
Lottery & sweepstakes scams
An email tells you you've won a lottery you don't remember entering. The catch: the sender needs funds to release your prize.
The relative-in-need scam
A grandchild or relative supposedly stuck abroad asks urgently for money. The sense of urgency is the warning sign.
The mystery-shopper scam
You're sent a check for more than expected and asked to deposit it and wire the difference back. The original check is counterfeit — and your transfer is unrecoverable.
Vehicle purchase scam
A dream car at a too-good-to-be-true price. The 'seller' asks for a down payment or fees by money transfer. The car doesn't exist, and the money is gone.
Internet purchase scam
A cheap rental, puppy, vacation, or timeshare advertised online. The seller asks for a money transfer or deposit — and the listing isn't real.
Newspaper-ad scam
A classified ad for an item priced suspiciously low. The 'seller' asks for a money transfer. You won't get the item, and you'll lose the money.
Charity scam
After a natural disaster, fake charities prey on goodwill. Always donate via known, trusted organisations — never to individuals you don't know.
Check or money-order scam
An advance payment arrives that's larger than it should be. You're asked to wire back the 'overpayment'. The check is counterfeit and the wire is gone.
Elder-abuse scam
Stranger-to-trusted-friend manipulation targeting older adults — promising home improvements, lending, estate planning, or large sums. Never let a stranger manage your money.
Guaranteed loan scam
Sending money to 'secure' a guaranteed loan or credit. Legitimate lenders don't require a transfer up front.
Money-transfer scams (general)
Fraudsters constantly invent new tricks. If you're unsure about a transfer request, pause and ask us first.
Identity theft
Criminals steal personal information from a stolen wallet, trash, or compromised accounts to impersonate you. Never share details with unsolicited callers or websites.
Telemarketing scam
A 'free cruise' or prize, with just a small handling fee — paid by transfer. Once your information is shared, you become a repeat target.
Protect Yourself
If you are the victim of a money-transfer scam, first report the incident to your local police. Then file a report using the resources below. If you have any questions or concerns, give us a call right away on +44 121 752 0218.
Report Fraud
If you've been the victim of fraud, you need to report it. Here are the most useful reporting routes.
Local police
Start with your local police force — every money-transfer scam should be reported.
Kandaka fraud team
Tell us so we can act quickly. Call +44 121 752 0218 or email support@kandaka.com.
Action Fraud
File a complaint online with Action Fraud, or call them on 0300 123 2040.
- Phone
- +44 121 752 0218
- support@kandaka.com